Terms of Service

1. Acceptance of Terms

Welcome to Good Rich Bookkeeping, LLC ("we," "us," or "our"). By accessing or using our website at goodrichbookkeeping.com, engaging our bookkeeping services, or communicating with us through any channel including phone, email, or text message, you agree to be bound by these Terms of Service ("Terms").

Good Rich Bookkeeping, LLC is a female-owned professional bookkeeping firm based in Washington state, serving small businesses nationwide across industries including contractors, real estate, retail, restaurants, coaching, and home services. If you do not agree to these Terms, please do not access or use our website or services.

We reserve the right to update or modify these Terms at any time. Changes become effective when posted to this page with a revised "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.

2. Description of Services

Good Rich Bookkeeping, LLC provides professional bookkeeping services for small businesses across a variety of industries, including but not limited to:

• Accounts payable and accounts receivable management
• Payroll processing
• Job costing and project financial tracking
• Bookkeeping consultations and financial reviews
• Financial performance analysis and reporting
• Tax-ready book preparation

We serve clients nationwide from our base in Washington state. Specific services, pricing, and scope of work are established through individual service agreements with each client.

3. User Eligibility

Our website and services are intended for use by individuals who are at least 18 years of age and who have the legal capacity to enter into binding agreements. By using our website or services, you represent that you meet these requirements.

If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

4. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our website in any way that violates applicable federal, state, local, or international laws or regulations
• Attempt to gain unauthorized access to any portion of our website, server, or any connected systems or networks
• Use any automated means, including bots, scrapers, or spiders, to access or collect data from our website without our prior written consent
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Interfere with or disrupt the proper working of our website or any related infrastructure
• Impersonate or misrepresent your affiliation with any person or entity

5. Contact Form and Communications

When you submit information through our website contact form, you agree to provide accurate, current, and complete information. We use the information you submit to respond to your inquiries, provide our services, and communicate with you as described in our Privacy Policy.

By submitting the contact form, you understand that:

• Your information will be processed in accordance with our Privacy Policy
• We will use your contact information to respond to your inquiry and may follow up regarding our services
• Submission of the form does not create a client relationship or obligation on our part to provide services
• Any SMS/text messaging opt-in choices are governed by Section 6 of these Terms

6. SMS/Text Messaging Terms

Good Rich Bookkeeping, LLC offers an SMS/text messaging program as a convenience for clients and prospective clients. By opting in to receive text messages from us, you agree to the following terms:

Consent and Opt-In:

• You may opt in to receive transactional SMS messages (appointment reminders, inquiry responses, service updates, and account notifications) separately from marketing SMS messages (bookkeeping tips, special offers, company updates, and promotional content)
• Each type of message requires separate, explicit opt-in consent
• Consent to receive text messages is not a condition of purchasing any services from Good Rich Bookkeeping, LLC
• By opting in, you confirm that you are the owner or authorized user of the mobile phone number provided

Message Frequency and Rates:

• Message frequency varies based on the nature of your interactions and the services you use
• Message and data rates may apply depending on your wireless carrier and plan
• Contact your wireless carrier for details about your text messaging plan and any applicable charges

Opt-Out:

• You may opt out of receiving text messages at any time by replying STOP to any message you receive from Good Rich Bookkeeping, LLC
• After opting out, you will receive a single confirmation message, and no further text messages will be sent unless you re-subscribe
• Opting out of text messages does not affect any other communications or services

Help:

• For help or questions about our text messaging program, reply HELP to any message or call us at (509) 750-8585

Supported Carriers:

Our SMS program is supported by AT&T, T-Mobile, Verizon, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

Consent Records:

When you opt in to receive text messages, we record a timestamp, the source URL, and details of your consent. These records are maintained for a minimum of four (4) years per industry regulations and A2P messaging compliance best practices.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Good Rich Bookkeeping, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or otherwise use any content from our website without our prior written consent, except as necessary for your personal, non-commercial use of the website as intended.

The Good Rich Bookkeeping name, logo, and all related marks are trademarks of Good Rich Bookkeeping, LLC. You may not use these marks without our prior written permission.

8. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that our website will be uninterrupted, error-free, or free of viruses or other harmful components
• Warranties regarding the accuracy, reliability, or completeness of any content on our website

Information provided on our website is for general informational purposes only and does not constitute financial, tax, or legal advice. You should consult with qualified professionals for advice specific to your situation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Good Rich Bookkeeping, LLC and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to:

• Your use of or inability to use our website
• Any content or information obtained from our website
• Unauthorized access to or alteration of your transmissions or data
• Any errors, omissions, or interruptions in the operation of our website

Our total liability to you for any and all claims arising out of or related to these Terms or your use of our website shall not exceed the amount you paid to us, if any, during the twelve (12) months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless Good Rich Bookkeeping, LLC, its owners, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content or information you submit through our website

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Good Rich Bookkeeping, LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Accessing third-party links is at your own risk, and we encourage you to review the terms and privacy policies of any third-party sites you visit.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Washington state.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Good Rich Bookkeeping, LLC regarding the use of our website. These Terms supersede any prior agreements or communications regarding the subject matter herein.

15. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Good Rich Bookkeeping, LLC
Phone: (509) 750-8585
Website: goodrichbookkeeping.com

We will do our best to respond to your inquiry within a reasonable timeframe.